About Sterling Honda in Hamilton
Hear What Our Customers Have to Say
“Excellent customer service”
Brian was patient and knowledgeable as we considered our options for a new vehicle. He took the time to answer our questions honestly regarding the new vehicle lease as well as questions about the purchase of our 2010 Civic. Brian’s pleasant personality & humour also made our meetings with him a positive experience.
We have been leasing/purchasing vehicles from Sterling Honda since 2002 and we are pleased to say we are quite impressed with the excellent customer service provided on our 2014 vehicle lease and purchase of our 2010 Civic
“Honest and straight-talking”
I purchased a 2012 Civic from Sterling, and drove it off the lot this morning. I wanted to let you know how impressed I was with my salesman, Wade. He was professional, friendly, well-organized, honest, and straight-talking without being pushy or condescending in any way. I would and will certainly recommend him to others.
“Accommodating to all my requests”
I bought a new Civic last week from Parry Lively at Sterling Honda. He was so accommodating to all of my requests. Parry was both professional and knowledgeable about the vehicle and he gave me a fair deal on my trade in. Parry gave me a full tutorial on the vehicle’s technology and he set up my phone so that it was linked before I even left the lot. Parry did a great job at making me feel comfortable with my purchase. If you are planning a new car purchase, I highly recommend Parry for a fair deal and great service.
Joe, I can’t thank you enough for making this moment, so incredible, for the both of us. Ive had the past few days, to really experience my New Honda Fit & all it’s great features! From driving a Montana, to now driving in a FIT, it doesn’t feel like Im driving in a smaller car…The natural light from all the windows, make the space feel bigger and more open. I am amazed how much you can put in the trunk and still have lots of space.
I am speechless & grateful to you, Ashley and the amazing staff at Sterling Honda!
“Highly Recommend to Anyone”
Hey Joe, thanks so much for all your help in the transaction of my new vehicle lease. I would definitely recommend you to anyone thinking of a Honda! I was very pleased with your professionalism, courtesy and efficiency thru-out the process. Your experience, hard work and dedication to your work is evident in the way things were handled. And thank you for the thoughtful present! Good luck and success in the year ahead.
“Friendly and Professional Demeanor”
Folks I wanted to drop you all a quick note regarding my picking up my new 2014 CRV yesterday from your dealership. This is the second new CRV I have purchased from your dealership both from James Seo. I would like to say the James is a pleasure to deal with from an information, negotiation and delivery standpoint. His friendly and professional demeanor makes doing business at Sterling Honda a wonderful experence for me and my family. I will continue to recommend Sterling Honda to friends and business associates. Will see James in 3 years for another CRV.
Thanks and continued success to all
Thanks ever so much for your professionalism, you have a been a pleasant and sincere delight for the purchase of our new Honda.
Again thank you
“Selfless & generous”
I would like to thank you from the bottom of my heart for helping me out in making right decision while selecting the car and for making my choice so easy.
I just thought it appropriate to thank you as I believe there are still people out there who care about the people they deal with. They are selfless and not just trying to make a buck at all costs. THANK YOU , for showing me such generosity and helping me get to work every day safely.
Thank you for hosting a very enlightening afternoon with Kelly Williams.
Your welcoming hospitality, your refreshment table, and your very generous gift of Kelly’s Roadside Emergency Kit were much appreciated.
Thank you for being there and for helping me become a more educated consumer.
“10+ Service from Sales Rep”
Just wanted to say how much Sharon & I love our new vehicle, and Sharon really appreciates the Mini i Pad & your lovely gift of goodies. When I receive the Honda survey via e-mail or phone call, I hope they have a 10 plus section, relative to service by your sales rep
Joe & Sharon
A funny thing has happened with my new CR V experience. I selected the vehicle based on economic reasons as opposed to any particular emotional attachment to it. The surprise was not that it seems to exceed my value expectations (does the gas gauge work?), but that I love the car. LOVE it. It is an absolute pleasure to drive by every measure. I can’t thank you enough for putting me behind the wheel of one of the best Hondas ever bolted together.
Chris ,Cambridge, ON
“Honesty and Kindness”
Thank you for all of your help in buying my first car. Your honesty and kindness made the process both fun and easy…I am really enjoying the car. I feel it will be with me for a while.
Hope you are keeping well. We wanted to thank you for making the purchase of our new car (Odyssey Touring) an enjoyable experience. We were very impressed with your knowledge of the car, your professionalism as well as your engaging personality. We are very happy with our purchase (we had almost purchased Toyota Sienna).
Sanjay and Anita
“first time buyer”
I just wanted you to know that the car is amazing! I’m so happy with it! I haven’t yet gotten a survey or questionnaire about my service but once I do, I’ll be sure to give you the 10/10 you deserve! Thanks for making this effortless, you really made this a great experience for me as a first time buyer!
Mr. Zagdanski was very eager and knowledgeable… I appreciate the courteous service that was provided…We will definitely return to make any future purchases and/or recommend others to do the same.
“absolutely amazing experience”
I just bought a vehicle from sterling Honda, my buisness manager was Shannon Scott and my salesman was Steve Dorman.
My experience was absolutely amazing, both Shannon and Steve were very knowledgable and honest with me. I was told the car was going to be ready on Tues @ 8pm and it sure was, there was some body work that needed to be done on the vehicle and to be honest I thought I was being lied to at the moment due to prior experiences with other dealerships.. The workmanship on the car exceeded my expectations and I will definatly be back to do some more business with sterling Honda in the future..
“no pressure, no nonsense approach”
I just want to thank you again for your time yesterday. I did not necessarily plan to purchase a vehicle when we arrived. It was your no pressure, no nonsense approach to the deal that really sold me on the Sterling Honda experience! Thank you so much! I can’t wait to pick it up on Friday. I will definitely recommend you to others searching for a new or used vehicle.
I just recently leased our third Vehicle the New 2012 CRV within the last four years and again Doug was there to close the Deal. We have had nothing but good service and support with Doug and staff during the four years and hope to maintain this Relationship moving into the Future.
We would to Thank Doug for all his hard work and efforts to make our Relationship with Sterling Honda a Positive and Happy Experience.
“wonderful, warm and knowledgeable”
…were “wonderful, warm and knowledgeable”, and if you didn’t know something you would ask and get the information. She said you were going to be a great asset to our dealership!
“outshone other salesman”
…I wanted to take a minute and express how pleased we were with the way Adam took care of us from start to finish, each visit. He handled every specific question we had to complete detail and satisfaction… Amongst the professionalism Adam showed to us, I must say it was his sincere affable manner and honestly that out-shone other salesman we’ve dealt with in the past. This is what takes the stress out of buying a vehicle.
“Love my new 2010 Civic”
Just wanted to say thanks again for the great service I got from everyone at Sterling Honda. I had been shopping for a new Honda Civic for almost 5 months and Sterling made the purchase decision easy and effortless.
Susan M.,Hamilton, ON
“5-Star all the way for Sterling”
We have owned 4 Honda’s in our household and have been servicing them at Sterling Honda for over 7 years. The service staff is always friendly and knowledgeable and quick to work on my vehicle so I can get back on the road.
David R.,Ancaster, ON
“Sterling made it easy”
I had been looking at a new pickup for several months and was deciding between a Ridgeline and a Tundra. I was amazed at how much information the sales people at Sterling knew about these trucks and it was easy to buy the Honda Ridgeline DX.
Jim K.,Hamilton, ON